Welcoming Chinese tourists at Charles de Gaulle Airport
Welcoming Chinese tourists at Charles de Gaulle Airport
Reporting at Roissy Charles de Gaulle airport where staff receive training to welcome Chinese tourists so as not to make mistakes in verbal and non-verbal communication. This clientele who spends their money in the shops of the airport is to pamper. Interviews with airport employees, an intercultural consultant, and Sylvia ROMEO, member of the Paris Airport Customer Satisfaction Department.
Producteur: France 3 Paris - Journalist : Watine, Tania - Photo Journalist : Lisnyj, Stéphane - Film Editor : Sonder, Sandra
Origin:
19/20 Paris Ile De France Edition - Producteur: France 3 Paris
Licence:
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