Report in Paris where the first Chinese tourists start to arrive thanks to a policy of opening and obtaining tourism visas still well supervised. Tourism professionals are preparing to welcome them and are counting on this new clientele. Intervention of an employee of the Eiffel Tower, and interviews of Gilbert MOLINARI, director of the receptive of Kuoni France and Paul ROLL, general manager of the Paris Tourist Office.
Reportage consacré à l'augmentation du nombre de touristes chinois en France, de plus en plus nombreux à venir visiter notre pays. Evocation des raisons de cette hausse et de ses incidences, notamment économiques, l'amélioration du niveau de vie des Chinois leur permettant de dépenser de plus en plus quand ils voyagent. Interviews de Didier Arino, directeur du cabinet Protourisme, d'un commerçant et de touristes chinois.
Report in Paris on the problem of insecurity of Chinese tourists who are frequently the target of flights during their stay. A group receives instructions from its attendant. Interview of a guide.
Reporting at Roissy Charles de Gaulle airport where staff receive training to welcome Chinese tourists so as not to make mistakes in verbal and non-verbal communication. This clientele who spends their money in the shops of the airport is to pamper. Interviews with airport employees, an intercultural consultant, and Sylvia ROMEO, member of the Paris Airport Customer Satisfaction Department.
Report in a department store in Paris where Chinese customers receive a personalized welcome to facilitate their purchases. This clientele has a high budget to spend in a short time. Interviews with a hostess, a customer, and Pierre PELLARAY, store manager.
Report on the economic consequences of Coronavirus on Chinese tourism in France. Industry professionals must adapt to group cancellations. Examples in Nice and Haute-Savoie. Interviews with a Chinese guide and two hotel managers.
Report in the Alpes-de-Haute-Provence where Chinese tourists come especially for the lavender fieldss. Their visit ends with a visit to the shops to bring back lavender products. The success is such that in one of them a saleswoman was specially recruited for the tourist season. Interviews with Chinese tourists, and Mengge Yan, Chinese saleswoman.