It’s the rush to the toy department again. Indeed, after the joy under the tree yesterday, it is sometimes disappointment today: problems of how to use it, toys that do not work or that do not simply please, in short, it is time for complaints and exchanges. According to a survey by Sofres commissioned by online sales sites, 15% of French Internet users are even getting ready to resell their Christmas gifts this year compared to only 7% last year. In Besançon, this morning, at the after-sales service of Santa Claus. Report on factual images, micro-sidewalk of customers and interview of a saleswoman.
Midi pile Franche Comté - Producteur: France 3 Besançon
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